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Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Chloe & David Melbourne. By placing an order, you agree to the terms outlined below.


1. Applicability

By accessing our website and placing an order with Chloe & David Melbourne, you agree to be bound by these Terms & Conditions.


2. Product Information

We strive to provide accurate and up-to-date product descriptions. However, minor errors, typographical mistakes, or variations may occur. No rights can be derived from such inaccuracies.


3. Orders & Payment

  • Orders are processed only after full payment has been received.

  • Available payment methods may vary depending on your location.

  • It is the customer’s responsibility to ensure that the chosen payment method is valid and available in their country.


4. Processing & Delivery

  • Processing Time: 1–3 business days

  • Shipping Time: 3–7 business days (depending on location)

  • All orders are shipped directly from our international supplier to ensure efficient delivery and competitive pricing.


5. Returns & Cancellations

Please refer to our Return Policy for full details regarding returns, refunds, and cancellations.


6. Liability

  • Chloe & David Melbourne is not liable for lost or damaged packages if tracking confirms delivery to the provided address.

  • Customers are responsible for providing accurate shipping information at checkout.


7. Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of Chloe & David Melbourne and may not be copied, reproduced, or used without prior written permission.


8. Complaints Procedure

If you have any complaints or concerns, you can contact us via:

Email: info@chloedavid-melbourne.com

We aim to respond to all inquiries within 5 business days.


9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable international laws and regulations.


We recommend reviewing these Terms & Conditions regularly, as they may be updated to reflect changes in our services.

Terms & Conditions